Sviv2 is committed to keeping your personal information fully protected. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international security standards, so you can play with complete peace of mind.
Six core data protection principles we guarantee to every sviv2 member
All data transmitted between your device and sviv2 servers is protected with 256-bit SSL encryption. Your personal information and financial transactions cannot be intercepted by any third party.
Member information is stored on servers equipped with multi-layered security systems. Database access is restricted and strictly controlled in accordance with the principle of least privilege.
Only specifically authorized sviv2 staff may access member personal information. All access is logged and continuously monitored to detect any misuse.
Sviv2 operates in full compliance with Malaysia's Personal Data Protection Act 2010. We only collect data that is strictly necessary and with explicit consent from members.
Sviv2 has never and will never sell, rent, or share members' personal information with advertisers or third-party data brokers. Your data is used solely for platform operational purposes.
Every sviv2 member has the right to request a copy of their personal data, correct inaccurate information, or request data deletion in accordance with PDPA provisions. Requests will be processed within 14 business days.
Welcome to the sviv2 Privacy Policy. This document clearly and transparently explains how the sviv2 platform collects, uses, stores, and protects your personal information as a member of our online entertainment platform.
Sviv2 takes our responsibility to every member's privacy seriously. We recognise that your trust is our most valuable asset, and we will never misuse the information you entrust to us. This policy is founded on Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
By registering an account with sviv2 or using any of our services, you consent to the collection and processing of your personal data as outlined in this policy. We encourage you to read this document carefully and contact our team if you have any questions.
We only collect data that is strictly necessary, use it for clearly defined purposes, store it securely, and never sell it to anyone. That is the sviv2 promise to every member.
Sviv2 collects members' personal information through several channels, including registration forms, platform usage, and interactions with our support team. The following are the categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC) & legal compliance |
| Contact Data | Email address, mobile number, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, eWallet details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Account security & fraud detection |
| Game Data | Wagering history, game preferences, bonus records | Service improvement & personalised promotions |
| Cookie Data | Session cookies, preference cookies, analytics data | User experience & platform performance |
We do not collect sensitive data such as health information, religious beliefs, political opinions, or biometric data unless required by applicable Malaysian law for specific identity verification purposes.
Sviv2 does not knowingly collect any information from individuals under the age of 18. Should we become aware that a minor's data has been inadvertently collected, it will be deleted immediately.
Sviv2 uses members' personal data only for legitimate purposes that have been stated at the time of collection. The following are the primary purposes for which your data is used:
Sviv2 will not use your data for any third-party marketing purposes without your explicit consent. You may withdraw marketing consent at any time through your account settings.
Sviv2 does not sell, rent, or disclose members' personal information to third parties for commercial purposes. However, there are limited situations where sharing information is necessary:
Sviv2 will never request personal information or financial details via email, SMS, or social media without a prior request from you. Please be cautious of any communication claiming to be from sviv2 through unofficial channels.
Sviv2 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, loss, destruction, or accidental disclosure.
Key security measures we employ:
While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of any security incident affecting your data, sviv2 will notify you within the timeframe required under PDPA.
Sviv2 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the sviv2 website.
Types of cookies we use:
You can control and manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some sviv2 platform features. For more information on managing cookies, refer to your browser settings.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data held by sviv2:
To exercise any of the above rights, please contact the sviv2 privacy team by email at [email protected] or via live chat within the platform. Requests will be processed within 14 business days from the date of receipt.
To protect your privacy, sviv2 may require identity verification before processing any data access or deletion requests. This is a precautionary measure to ensure your data is not released to unauthorised parties.
Sviv2 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by Malaysian law.
Upon expiry of the retention period, your personal data will be securely deleted or fully anonymised so that it can no longer be associated with you.
Sviv2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology used, legal requirements, or other reasonable operational reasons.
When material changes are made to this policy, we will notify you via:
The "Last Updated" date at the top of this page will always reflect the date of the latest version of this policy. We encourage you to review this page periodically. Your continued use of the sviv2 platform after any amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how sviv2 handles your personal data, you may contact us through the following channels:
Our privacy team will respond within 3 business days for general enquiries, and within 14 business days for formal data subject rights requests.
If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Digital.
Sviv2 treats every privacy enquiry with the utmost seriousness. We are committed to responding to each enquiry transparently, accurately, and within the stipulated timeframe. Your trust is our priority.